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Help Centre

Call 1300 435 569
Visit a Helloworld Travel store
Email online@htg.com.au

If you have made a booking already, refer to the contact information on your travel documentation.

Travel Requirements
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How do I contact Helloworld Travel?

Call 1300 435 569
Visit a Helloworld Travel store
Email online@htg.com.au

If you have made a booking already, refer to the contact information on your travel documentation.

Important information

Hunter Travel Group Pty Ltd. serves as an agent, selling various travel-related products and services on behalf of many providers like airlines, coach, rail, and cruise line operators, as well as wholesalers and tour operators. As your agent, Hunter Travel Group provide booking and advisory services including making travel bookings on your behalf and arranging contracts between you and the travel service providers. Any bookings made either in-store or online will be subject to Hunter Travel Group's privacy policy, terms of use and booking conditions in addition to any third-party booking conditions and privacy policies.

Hunter Travel Group Pty Ltd (ABN 86 089 025 696) and HTG Australia Pty Ltd (ABN 45 619 503 310) is a distributor on behalf of AWP Australia Pty Ltd, ABN 52 097 227 177, AFSL 245631, trading as Allianz Global Assistance (AGA). nib Travel Services (Australia) Pty Ltd (nib), ABN 81 115 932 173, AFSL 308461 acts as a third party administrator on behalf of AGA, managing claims, complaints, enquiries and sales. Terms, conditions, exclusions, limits and applicable sub-limits apply. This is general advice only. Before you buy, you should consider whether the product is appropriate for you, the Product Disclosure Statement (PDS), Financial Services Guide (FSG) and Target Market Determination (TMD). This insurance is underwritten by Pacific International Insurance Pty Ltd, ABN 83 169 311 193, AFSL 523921.

*Terms and conditions apply to all offers. View the individual offer for full details. Offers are subject to availability and may be withdrawn at any time without notice. Booking fees may apply. Flight and stay offers pricing are updated approximately every 6-8 hours. Flights and Stays offers prices are subject to availability and change without notice. Flight and Stays offers prices quoted are on sale until the dates specified unless otherwise stated or sold out prior.

Clicking links to access discounts and benefits may take you to a third-party site, which will be subject to the terms of use and conditions of the third party separate to the Hunter Travel Group. By providing information via that third-party site, you will be providing information directly to that third party. We recommend that you read the privacy statement of the third-party site if you are clicking through or redirected.

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